VOIR Warranty

Start a warranty claim.

If your registered VOIR film shows a manufacturing defect, file here within 30 days of first noticing it. The vehicle owner or the installing shop can file. VOIR acknowledges every claim within two business days.

How it works
1

Grab your card or confirmation email

You need the VIN plus the VOIR order number and batch number from your warranty card.

2

Photograph the issue

At least two photos: one close-up of the defect and one showing the full affected panel. Phone photos are fine.

3

Submit and hear back

You get a claim number instantly and an acknowledgment within two business days. VOIR may ask for more photos or an inspection before deciding.

What is covered: confirmed manufacturing defects in the film: yellowing, cracking, blistering, delamination, and adhesive failure. Rock chips, scratches, water spots and impact damage are not defects, they are the film doing its job. Approved claims receive replacement film material for the affected area. Labor is not covered.

Read the full warranty terms Download the PDF

Find Your Warranty

Registered already? Enter your VIN and the email used at registration and your details fill in automatically. Or use the claim link in your confirmation email.

Who Is Filing
Vehicle Owner
Vehicle and Warranty
The Issue

Claims must be filed within 30 days of first noticing the issue.

Photos

Photos and details are reviewed by the VOIR team. All decisions regarding the presence of a valid defect are made by VOIR. You will receive a confirmation email with your claim number and a PDF summary of your claim.

✓

Claim Received

Your claim is in. A confirmation email with a PDF summary of your claim is on its way, and the VOIR team will acknowledge it within two business days. Keep your claim number for reference.

Claim FAQ
What do I need to file?

Your VIN, the VOIR order and batch numbers from your warranty card, your installing shop and install date, and at least two photos. About five minutes.

How fast will VOIR respond?

Every claim is acknowledged within two business days. VOIR may request additional photos or a physical inspection before a decision.

What does an approved claim get me?

Replacement film material for the affected area. Labor, installation, removal and reinstallation costs are not covered. Replaced film stays under the original 10 year term.

Are rock chips or scratches covered?

No. Impact damage, scratches, stains and water spots are external damage or normal wear, not manufacturing defects. See the full terms.

Questions? Call (949) 468 6102 or email info@voirppt.com